CG Detroit is a fast-paced and dynamic vehicle graphics and signage company located in Farmington Hills, Michigan. We are ready to add a talented, energetic, career-minded Account Services Representative to our team.
This critical role will primarily provide administrative and customer service support for the daily management of a major client.
Core functions of this role will include a variety of tasks including, but not limited to:
- Email correspondence with the customer
- Daily management of a client-specific order portal
- Daily processing of new production orders
- Potential client assistance with the scheduling of vehicle graphics installations on a nationwide basis
- Assisting with inventory management of stocked vehicle graphics “kits”
Qualifications:
- 3+ years of experience in customer service or administrative support
- Proficiency with MS Office Suite (Excel, PowerPoint, Word, Outlook, etc.)
- Ability to work with a wide variety of individuals within and across the organization at all levels, both internally and externally
- Excellent analytical, verbal and written communication skills
- While not mandatory, some experience within the graphics and/or signage industry is a plus
Responsibilities:
- Provide support to Account Development Managers
- Generation of quotes, production orders and installation schedules for each project
- Help to coordinate with production, installation and operational teams to ensure consistent service delivery for clients
- Meet deadlines and possess the ability to work under pressure
If we are describing a role and place you would like to learn more about, please start a conversation by emailing your resume to hr@cgdetroit.com, including “Account Services Representative” in the subject line.
To learn more about our company and see examples of our work, please visit us at www.cgdetroit.com.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.